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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wendy Wright

April 2, 2026

5  out of  5
rating by Wendy Wright
"Love this agency!"
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lasonia taylor

March 24, 2026

4  out of  5
rating by lasonia taylor
"Viviana is extremely attentive actively listens, observes closely, and shows considerate care towards others and their needs. She is engaged, polite, and responsive, thoughtful, and meticulous, ensuring details are not missed and that everyone feels welcomed and valued."
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aung min

March 23, 2026

5  out of  5
rating by aung min
"I have been with this insurance company for about 12 years and I really like their service and I would recommend. They treated me very nice and they always take care of all my home and auto insurance concerns. I have referred my family and friends and they all love their office. When I come to the office Biviana is the member who I always ask for, she helps me by explaining all the policy terms and how they work. If I could rate it more than 5 stars I would surely do it 👍"
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Lakishia Jacobs-Crump

March 23, 2026

5  out of  5
rating by Lakishia Jacobs-Crump
"Steve Urbelis has been my agent with State Farm for years. I love the service that they give me. I’ve been trusting State Farm for 34 years. Give them a call, and they’ll give you a quote."
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Jose Jaimes (dj dark)

March 23, 2026

5  out of  5
rating by Jose Jaimes (dj dark)
"Best insurance agent is Bivi she got me thru my business insurance and explain everything I need it"
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Eneree Sockwell

March 19, 2026

5  out of  5
rating by Eneree Sockwell
"Very good experience, viviana is very knowledgeable,help me through process"
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J P

March 19, 2026

5  out of  5
rating by J P
"An establishment distinguished by its exemplary standard of service, particularly as embodied by Miss Biviana, whose knowledge and professionalism reflect most favorably upon the office as a whole. Her unwavering attentiveness is especially commendable—she is consistently prompt in answering every call, a quality that speaks volumes about her dedication and reliability."
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Yadira Carreno

March 18, 2026

5  out of  5
rating by Yadira Carreno
"Biviana at State Farm provided excellent service. She was very helpful, patient, and took the time to explain everything clearly. She made the whole process smooth and stress-free. I truly appreciate her professionalism and support—highly recommend working with her!"
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Guadalupe C

March 18, 2026

5  out of  5
rating by Guadalupe C
"State farm has made my transition from a brokerage to them so smoothly. Biviana went above and beyond to send me THREE different quotes to make sure I could see ALL my options. As soon as I decided which one I was happy with, within 30mins I was all set and ready to go. Sent me all the links I needed to be able to see my policies and download the app. I have recommended multiple people to Steve Urbelius ' office because they are so kind, understanding, and funny too. They don't make you feel pressured to get more with them. Just enough to feel covered and safe. Oh, and Biviana is bilingual too! I'm happy with their service, coverage, and the prices for both auto and rental insurance. C:"
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Los Cruz

March 17, 2026

5  out of  5
rating by Los Cruz
"Kudos and thanks to Biviana who had a customer switch to our office after moving near us. Miss Maldonado took the time to write our office an email explaining all customers goals and needs to ensure a smooth switch. You represent State Farm's commitment to our customers to the fullest!!"
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Steve Cocoma

March 17, 2026

5  out of  5
rating by Steve Cocoma
"Friendly & accommodating staff, along with great customer service... I highly recommend the entire team @ the Steve Urbelis - State Farm Insurance office."
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Rosa Delreal

March 17, 2026

5  out of  5
rating by Rosa Delreal
""I’ve been with Steve Urbelis for a while now, and the service is top-notch. His team is incredibly professional and always takes the time to explain everything so I actually understand my coverage. They make the process easy and stress-free. Highly recommend!" Ask for Biviana she’s the sweetest!"
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BellEzAzTekA

March 17, 2026

5  out of  5
rating by BellEzAzTekA
"Quiero tomar un momento para reconocer el excelente servicio de Biviana en State Farm. Desde el primer momento fue muy profesional, amable y siempre dispuesta a ayudar con cualquier duda. Explicó todo de manera clara y se aseguró de que entendiera cada detalle de mi póliza. Su atención al cliente es verdaderamente excepcional y se nota que le importa brindar el mejor servicio posible. Sin duda, la recomiendo a cualquier persona que esté buscando una experiencia confiable y sin complicaciones. ¡Muchas gracias, Biviana, por tu dedicación y apoyo!"
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Kathryn Fisher

March 17, 2026

5  out of  5
rating by Kathryn Fisher
"Absolutely love Biviana!! She is very knowledgeable and helped me get exactly what I needed!!"
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yazzyboo Padilla

March 17, 2026

5  out of  5
rating by yazzyboo Padilla
"Biviana Maldonado es perfecta para empezar tu aseguranza sea de casa caro oh de vida. Definitivamente la recomiendo."
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keribel maldonado

March 17, 2026

5  out of  5
rating by keribel maldonado
"Biviana is really great help !"
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jr maldo

March 17, 2026

5  out of  5
rating by jr maldo
"Really great experience, just enroll a business insurance (Biviana maldonado) was my agent really professional."
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ALONSO K.

March 17, 2026

5  out of  5
rating by ALONSO K.
"I switched from Progressive insurance, I was paying 128.75 a month for full coverage for my Jeep Wrangler. Now paying 47.68 a month for the same insurance coverage and a little extra. I saw what I was saving so I decided to switch my house insurance also and saved me $$. With the way the economy is right now, I am looking to save every penny I can. I just wish I could have switched a lot sooner. Bivian’s Maldonado was very professional and understood my needs by helping me get the same coverage for less $ without having to compromise coverage."
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Becky Corniel

March 13, 2026

5  out of  5
rating by Becky Corniel
"Biviana is always so helpful and friendly. She is very knowledgeable at any question I ask."
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Val Christiansen

February 9, 2026

5  out of  5
rating by Val Christiansen
"Always helpful with any questions I may have. When I call in my payments always a great experience."
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Daniel Montes

February 4, 2026

5  out of  5
rating by Daniel Montes
"Biviana was very helpful walked us through everything made it very easy to understand"
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Aaron Kim

January 21, 2026

5  out of  5
rating by Aaron Kim
"Bivian really helped me out alot with my insurance whenever I needed to change the dates of my payments to get caught up on my insurance bill, really appreciate her help a ton"
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Andrea Goetz

December 18, 2025

5  out of  5
rating by Andrea Goetz
"Vivianna is always so helpful and answers all my questions when I call. Great communication, knowledge & customer service!"
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Erly Tellez

December 18, 2025

5  out of  5
rating by Erly Tellez
"Great service and nice people"
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Robert Reveles

November 5, 2025

5  out of  5
rating by Robert Reveles
"Have been with this agency for many years, they are always willing to help and answer any questions. Biviana is great to work with, she goes above and beyond ."